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TRAFFIC/ VEHICLE RELATED QUESTIONS
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| I received a traffic citation, what do I do? How can I contest the citation? | ||||||||||||||
For all violations, your court date, time, and location are on the front of the notice to appear. Have the citation with you when contacting the court. In all infraction cases you must do one or more of the following for each violation:
If you do not do one of the above actions, then a failure to appear charge will be filed against you (Veh. Code, 40508(a)) and your drivers license may be withheld, suspended, or revoked.
To contest the violation:
For more information call the clerk of the court at: |
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| I received a parking ticket, what do I do? How can I contest the citation? | ||||||||||||||
| You must pay the parking penalty or contest the citation within 21 days of issuance. Failure to do so may result in additional penalties and the loss of your right to contest the citation. A hold may also be placed on your vehicle registration. (Veh. Code 40215) You may pay by mailing a check or money order payable to The City of Redwood City in the envelope provided. Do not mail cash. Write the citation number on your check or money order. You may mail the payment directly to: Office of Parking Violations P.O. Box 9003 Redwood City, CA 94065-9003 You may contest the citation by requesting an initial review by writing, telephoning, or appearing in person. You must provide your reasons for requesting the initial review and include any documentation relating to your appeal. You will be notified by mail of the results of the review. You will also be provided with information on how to request an administrative hearing if you are not satisfied with the results of the initial review. For additional information contact the Office of parking Violation at 1-800-352-7567. |
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| I received a parking ticket, can I pay for it online? | ||||||||||||||
| Yes, please visit pticket.com to pay your ticket online. | ||||||||||||||
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| How can I find out if my vehicle has been towed? | ||||||||||||||
| Call the Police Department at 780-7100 and ask them to check the tow log. | ||||||||||||||
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| How can I get my vehicle out of impound? | ||||||||||||||
| If the Police Department has towed your vehicle you need to come to the Police station to obtain a vehicle release form. Have your drivers license and registration available. One you have obtained a release you can go directly to the tow company that towed the vehicle, pay the fees and receive your vehicle. For other tows you may go directly to the tow yard that towed your vehicle and pay the tow fees. The Police Department can tell you which to company towed the vehicle. |
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| How can I report an abandoned vehicle? | ||||||||||||||
| Call the abandoned vehicle hotline at 780-7150. Leave a short message with the location of the vehicle and a vehicle description. |
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| What can be done about illegally parked vehicles, such as those blocking a driveway? | ||||||||||||||
| Call the Police Department at 780-7100. An officer will be dispatched to the location. The Officer may issue a citation to the vehicle in violation, arrainge to have it moved, and possibly have the vehicle towed. | ||||||||||||||
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| What are the top five violations that cause traffic collisions? | ||||||||||||||
| 22350 VC Speeding In access of the posted speed limit, or driving at any speed that is unsafe, based on the conditions present (rain, fog, and other conditions may dictate that even the posted speed limit is not safe. 21801(a) VC Improper Left Turn 21453(a) VC Failing to stop at a red light 23152(a) VC Driving under the influence of alcohol and/or drugs 21703(a) VC Following too closely |
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| What should I do if Ive been involved in a traffic accident? | ||||||||||||||
| A person should first ensure that no one is injured. If no one is injured, all parties (drivers) should exchange information: drivers license numbers (if in possession, or known), vehicle license numbers, names, addresses, and phone numbers of all drivers (passengers if possible), and the names of the insurance companies of the drivers involved. The involved persons should also write down the location where the traffic collision occurred (utilizing cross street names or addresses and street names), and the time it occurred. | ||||||||||||||
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| What are the reporting requirements if Ive been involved in a traffic accident? | ||||||||||||||
| A traffic collision report will be taken when one of the following reporting criteria is met: | ||||||||||||||
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| A traffic collision report may be taken for property damage only, at the request of one of the parties. |
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| How do I make a traffic accident report? | ||||||||||||||
| A traffic collision report will be completed under the following circumstances: | ||||||||||||||
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| Call 911 in cases of emergencies, or call 780-7100 for non-emergencies. Any person involved in a traffic collision can go to the police station to make a report. The report should be made as soon as possible. The person reporting the collision needs to bring along the following information: |
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| How can I obtain a copy of a police report or traffic report? | ||||||||||||||
| To obtain a copy of a police report or traffic report come to the Police Department and fill out a report request form. Bring as much information regarding the report as possible (report number, involved party, etc.) Make a check payable to the Redwood City Police Department. The cost for the report is $10 for the first eight pages, and $1.00 per page after. | ||||||||||||||
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| SEX OFFENDER INFORMATION http://www.smcsheriff.com/divisions/investigation_division/is-m-f.htm#3q |
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IDENTITY THEFT
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| What Is Identity Theft? | ||||||||||||||
| The crime of identity theft is one of the fastest growing crimes in history and the government statistics are staggering. The largest credit bureaus report millions in losses every year and the crime has risen 1400% since 1997. Estimated losses include over $1.5 billion in credit card fraud and over 500,000 victims per year, and climbing. Identity theft involves acquiring key pieces of someone's identifying information, such as name, address, date of birth, social security number, and mother's maiden name, in order to impersonate them. This information enables the identity thief to commit numerous forms of fraud which include, but are not limited to, taking over the victim's financial accounts, opening new bank accounts, purchasing automobiles, applying for loans, credit cards, social security benefits, renting apartments, and establishing services with utility and phone companies. The law making Identity Theft a crime was enacted as a crime in 1998. The crime of Identity Theft is described in 530.5 of the California Penal Code. 530.6 of the California Penal Code requires the law enforcement agency within the jurisdiction you live, to complete a crime report documenting the crime. If the suspected crime was committed in a different jurisdiction, the agency may refer the matter to the law enforcement agency where the suspected crime was committed for investigation and prosecution. |
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| How Identity Theft Occurs | ||||||||||||||
| Identity theft can occur in daily consumer transactions in a variety of ways. For example: Mail theft-- A thief may steal a credit card statement from the mail or steal pre-approved credit offers and convenience checks from a consumer's mail box and use the information contained in them to obtain credit in the consumer's name. "Dumpster diving"-- If a business discards papers containing its customers' personal identification A thief can retrieve the information and may sell the information or use it to obtain credit in the consumer's name. "Insider access"-- An employee of a business may wrongfully retrieve personal identification information that the business has collected for legitimate reasons. The employee then may sell the information and obtain credit in the consumer's name. Purse or wallet loss or snatching-- The thief may use the consumer's stolen or lost personal identification information to obtain credit in the consumer's name. Computerized information services-- A business that sorts, packages and sells personal identification information in electronic form may not safeguard the information adequately, or may sell it to purchasers that the business has not appropriately screened. The purchaser or thief then may use the information to obtain credit in the names of the consumers to whom the information relates. Internet-- Personal identification information that is available on the Internet can be accessed by a thief and misused to obtained credit in the victim's name. |
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| How To Protect Against Identity Theft | ||||||||||||||
| It is impossible for a consumer to prevent all distribution of his or her personal identification and credit information, or to exercise meaningful control over all of the possible uses of that information. Nonetheless, a consumer can take the following steps to reduce the risk of theft and misuse of his or her personal information and credit information. | ||||||||||||||
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| What To Do If You Are A Victim Of Identity Theft | ||||||||||||||
| A consumer must act quickly upon learning that he or she is the victim of identity theft. Acting quickly will help prevent the thief from making further use of the victim's credit identity. The victim should keep a log of the date, time and substance of all personal and telephone conversations regarding the theft. The worksheet is provided on the back page of this pamphlet. Send correspondence by certified mail (return receipt requested). Keep copies of all letters and documents. |
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| Sample Dispute Letter-Credit Card Issuer | ||||||||||||||
(Date) Dear (Creditor Name/Collection Agency Name): On (Date) I received your letter demanding payment of ($amount). I did not open this account and incur this unpaid balance. Someone, other than myself, wrongfully used my personal information to obtain a line of credit/service. Your company extended a line of credit/services to an impostor. Your company is a victim and should file a police report in the appropriate jurisdiction. You are hereby notified that on (Date), I have filed an Identity Theft report with the San Mateo County Sheriff's Office. The case number is (report number). This can be verified by calling the San Mateo County Sheriff's Office Records Bureau at 650-363-4525. Closing, (Your Name and Address) |
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| Sample Dispute Letter-Credit Bureau | ||||||||||||||
(Date) Dear (Creditor Name/Collection Agency Name): I am writing to dispute the following information in my file. The items I dispute also are circled on the attached copy of the report I received. (Identify item(s) disputed by name of source, such as creditors or tax court, and identify type of item, such as credit account, judgment, etc.) This item is (inaccurate or incomplete) because (describe what is inaccurate or incomplete and why). I am requesting that the item be deleted (or request another specific change) to correct the information. Enclosed are copies of (use this sentence if applicable and describe any enclosed documentation, such as payment records, court documents) supporting my position. Please investigate this (these) matter(s) and (delete or correct) the disputed item(s) as soon as possible. I have filed an Identity Theft report with the San Mateo County Sheriff's Office. The case number is (report number). This can be verified by calling the San Mateo County Sheriff's Office Records Bureau at 650-363-4525. Closing, (Your name and address) |
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| Credit Reporting Agencies | ||||||||||||||
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Equifax
11601 Roosevelt Blvd. St. Petersburg, FL 33716 Report Fraud: Call (800)525-6285 Order Credit Report: (800)685-1111 Opt out of pre-approved offers of credit: 800-567-8688 www.equifax.com Experian (formerly TRW) P.O. Box 1017 Allen, TX 75013 Report Fraud: Call (888)397-3742 Order Credit Report: 800-682-7654 Opt out of pre-approved offers of credit: 800-353-0809 www.experian.com Trans Union P.O. Box 6790 Fullerton, CA 92634 Report Fraud: Call (800)680-7289 Order Credit Report: (800)916-8800 Opt out of pre-approved offers of credit: 888-567-8688 www.Transunion.com |
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| To Report Fraudulent Use Of Your Checks Contact: | ||||||||||||||
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National Check Fraud Center 843-571-2143 CheckRite 800-766-2748 CrossCheck, Inc. 707-586-0551 Certegy Check Services (Formally Equifax Check Services) 800-337-5689 National Processing Co. (NPC) 800- 526-5380 Scan 800-262-7771 Telecheck 800-710-9898 / 800-927-018 Federal Trade Commission Identity Theft Hotline 877-438-4338 |
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| Social Security Administration | ||||||||||||||
| To order your Social Security Earnings and Benefits statement: Data Operations Center P.O. Box 7004 Wilkes Barre, PA 18767 Report fraud: 800-269-0271 Order your Earnings and Benefits Statement (800)772-1213 www.ssa.gov |
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| To Remove Your Name From Mail And Phone Lists: | ||||||||||||||
| Direct Marketing Association 1120 Avenue of the Americas New York, NY 10036-6700 Phone: 212-768-7277 Fax: 212-302-6714 www.the-dma.org/ Mail Preference Service http://www.dmaconsumers.org/offmailinglist.html Telephone Preference Service http://preference.the-dma.org/products/tpssubscription.shtml E-mail Preference Service http://www.dmaconsumers.org/emps.html |
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| Victim Advice and Assistance | ||||||||||||||
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Privacy Rights Clearinghouse
1717 Kettner Boulevard, Suite 105 San Diego, CA 92101 619-298-3396 www.privacyrights.org California Public Interest Research Group (CalPIRG) 11965 Venice Boulevard, Suite 408 Los Angeles, CA 90066 310-397-3404 www.calpirg.org |
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| Federal Agencies | ||||||||||||||
Federal Trade Commission (FTC) 600 Pennsylvania Avenue, NW Washington, DC 20580 877-IDTHEFT www.ftc.gov Department of Justice (DOJ) www.usdoj.gov Federal Bureau of Investigations (FBI) www.fbi.gov U.S. Secret Service (USSS) www.treas.gov/usss/ U.S. Postal Inspectors (USPIS) www.usps.gov/postalinspectors Internal Revenue Service (IRS) www.irs.gov/compliance/enforcement/ |
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QUALITY OF LIFE ISSUES
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| What can I do if a street light is out on my block? | ||||||||||||||
| Call Redwood City Public Works Services Department 1400 Broadway, Redwood City, CA 94063. 650-780-7464 Hours: Monday - Friday, 7:30 am - 4:30 pm. or click on the link below http://www.ci.redwood-city.ca.us/services/works/streetlight.asp |
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| How can I report a broken traffic light? | ||||||||||||||
| Call Redwood City Public Works Services Department 1400 Broadway, Redwood City, CA 94063. 650-780-7464 Hours: Monday - Friday, 7:30 am - 4:30 pm. or click on the link below http://www.ci.redwood-city.ca.us/services/works/streetlight.asp |
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| What can I do about graffiti? | ||||||||||||||
| Call the graffiti hotline at 780-7304. The problem will be addressed as soon as possible. | ||||||||||||||
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| What can I do about street gangs in my neighborhood? | ||||||||||||||
| The first and most important step is to become aware of gangs, gang members, and their activities. Individuals armed with this basic knowledge are better able to avoid becoming victims of a gang attack. Prevention is the key to controlling gang activity. Gangs attempt to instill fear. They intimidate rivals and citizens alike. The gangs power grows through the use of fear and intimidation. They can be countered by citizen action groups such as the Neighborhood Watch. A neighborhood that is united and dedicated in a spirit of cooperation toward stopping crime and violence will greatly hamper gang efforts to flourish. Everyone has the responsibility to overcome apathy and fear. We must work toward a solution to the gang problem. Parents and educators who suspect gang activity should: |
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| When gang related incidents occur, cooperate with authorities. Your help and cooperation may prevent others from becoming victims of gang violence. NON-EMERGENCY information concerning gang crimes, wanted suspects, or any gang activity should be referred to their local police stations. For EMERGENCIES only, call 9-1-1. Contact your local law enforcement agency for up-to-date information. The Redwood City Police Department has a number of highly trained gang prevention and enforcement specialists that can help your family or neighborhood fight gang activity. Its crime prevention or gang specialists can help your neighborhood plan ways to fight gang activity. They can help you organize: |
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| What can I do about my noisy neighbors? | ||||||||||||||
| A noisy neighbor may create a disturbance by having a loud television, stereo, or radio. These types of complaints are best handled by a residents local police station because the loud noise is intermittent, occasional, or spontaneous. A loud party is also best resolved by the officers assigned to the area. The Community Coordinating Activities Team (CCAT) is responsible for the investigation of complaints of ongoing and aggravated noise which require monitoring with sound level meters or which are of a habitual nature. |
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| How to Report a Missing Person | ||||||||||||||
| You may initiate a Missing Persons Report by contacting the redwood City Police Department. Contrary to popular belief, law enforcement agencies in California do not require a person to wait a specific period of time before reporting a missing person. An officer will be dispatched to take the initial report. The Detective Bureau will then conduct a follow up investigation. If available, a photograph of the missing person should accompany the report. Please note: According to California Department of Justice guidelines, the investigating agency is normally the agency in which the missing person lives. If the missing person does not reside within the City of Los Angeles, a courtesy Missing Persons Report will be completed and then distributed to the concerned law enforcement agencies where the missing person lives and was last seen. |
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| Where can I find a list of Redwood City Municipal codes? | ||||||||||||||
| A complete list of City Codes can be found at: http://ordlink.com/codes/redwoodci/index.htm |
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